Privacy Policy

Api33 Privacy Policy — User Data Protection

Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Read how api33 collects, uses, and protects your personal information.

Last Updated: 1 January 2026

Protection Commitment Our Data

Six core pillars that guarantee the security and privacy of your personal data on the api33 platform.

256-bit SSL Encryption

All data transmitted between your device and api33's servers is protected by 256-bit SSL encryption — the same security standard used by international banks — ensuring no third party can intercept your information.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and regular security audits. No unauthorised access to our user database is permitted.

No Data Sales

Api33 has never and will never sell, rent, or trade users' personal information to third parties for marketing or commercial purposes without your explicit consent.

Full User Control

You have the right to access, correct, and request the deletion of your personal data at any time. Account privacy settings can be managed directly through your account panel on the api33 platform.

Legal Compliance

The api33 privacy policy is developed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international compliance requirements applicable to licensed platforms.

Breach Notification

In the event of any security incident involving user data, api33 is committed to notifying affected users within the timeframe required by applicable law.

Important Note: This Privacy Policy explains how api33 collects, uses, discloses, and protects your personal information. By using the api33 platform, you agree to the practices described in this document. Please read it carefully before using our services.
1. Introduction

Api33 (https://api33.pro) is an online sports betting and casino platform committed to protecting the privacy of every user who uses our services. We understand that your personal information is sensitive and valuable, and we take this responsibility seriously.

This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international compliance requirements. It applies to all information we collect through the api33 website, mobile app, and any other communication channels we operate.

This document transparently explains the types of data we collect, why we need it, how we use it, and the rights you hold as a user. We believe transparency is the foundation of trust, and your trust is our priority.

2. Data We Collect

Api33 only collects information necessary to provide users with a safe, compliant, and high-quality service. The types of data we collect are as follows:

Data Category Information Type Primary Purpose
Personal Identity Full name, date of birth, gender, ID number (MyKad/passport) KYC verification and legal compliance
Contact Information Email address, phone number, residential address Account communication and customer support
Financial Data Bank account number, transaction records, deposit/withdrawal history Payment processing and fraud prevention
Technical Data IP address, browser type, operating system, device ID Account security and suspicious activity detection
Usage Data Betting history, games played, session duration Service improvement and responsible gaming

We also collect information you voluntarily provide when contacting our support team, completing feedback forms, or participating in any promotional campaigns.

3. How We Use Your Data

Every piece of information we collect is used solely for legitimate purposes necessary to operate the api33 platform effectively. Specifically, we use your data to:

  • Account Management: Creating, verifying, and managing your user account, including the KYC process required by licensed authorities.
  • Transaction Processing: Securely and accurately processing deposits, withdrawals, and any financial transactions you carry out on the platform.
  • Platform Security: Detecting and preventing fraud, money laundering, unauthorised access, and any suspicious or policy-violating activity.
  • Customer Support: Providing efficient technical assistance and support when you reach our team via live chat or email.
  • Experience Personalisation: Personalising content, promotions, and game recommendations based on your preferences and usage habits on the platform.
  • Legal Compliance: Meeting reporting obligations to licensed authorities and relevant regulatory bodies in accordance with applicable laws.
  • Responsible Gaming: Monitoring wagering patterns to identify and assist users who may need responsible gaming support.
Data Minimisation Principle: api33 only processes data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what is needed to operate our platform.
4. Data Sharing

Api33 does not sell or disclose your personal information to third parties for marketing purposes. However, there are certain situations where we need to share your data with specific parties:

  • Payment Service Providers: To process deposits and withdrawals, transaction information is shared with licensed and trusted payment gateway providers.
  • Game Software Providers: Minimal technical data is shared with licensed game provider partners to ensure a smooth and fair gaming experience.
  • Licensed Authorities: api33 is legally required to provide certain information to regulatory bodies and licensed authorities upon lawful request.
  • Fraud Prevention: In confirmed cases involving fraud or money laundering, relevant information may be shared with law enforcement authorities.
  • Support Service Providers: Third-party companies that assist us in providing customer support, analytics, and technical services are bound by strict confidentiality agreements.
Our Commitment: All third parties we work with are required to comply with data protection standards equivalent to our privacy policy. Written agreements ensure your data is not used for any purpose other than those specified.
5. Cookies & Tracking Technologies

Api33 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates at its best. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform operations such as login authentication and session management. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collecting information on how users interact with the platform to help us identify areas for improvement.
  • Functional Cookies: Saving your preferences such as language, display settings, and game choices to deliver a more personalised experience.
  • Security Cookies: Used to detect and prevent fraudulent activity, ensuring every user session is legitimate and secure.

You can manage your cookie settings through your internet browser. However, disabling certain cookies may affect the functionality and user experience of the api33 platform. Information collected via cookies is not used to personally identify you unless linked to a logged-in account.

6. Data Security

Protecting your personal data from unauthorised access, loss, or disclosure is api33's top priority. We implement comprehensive technical and organisational security measures, including:

  • 256-bit SSL/TLS encryption for all data communications between users and servers.
  • Passwords are stored using irreversible hashing techniques — your password is never stored in plain text.
  • Role-based access controls ensuring that only authorized personnel can access sensitive user data.
  • Regular security audits and penetration testing conducted by independent cybersecurity experts.
  • 24/7 system monitoring to detect any suspicious activity or security threats in real time.
  • Regular data backup procedures to prevent data loss due to system failure or technical disasters.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. We encourage you to also safeguard your account by using a strong password and enabling two-factor authentication (2FA).

7. Your User Rights

As an api33 user, you have certain rights regarding your personal data under applicable data protection laws. These rights include:

Right to Access You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification You may request the correction of any inaccurate or incomplete information in your records.
Right to Erasure You may request the deletion of your personal data, subject to our legal obligations.
Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time.
Right to Portability You may request your data in a structured, machine-readable format for transfer.
Right to Restriction You may request that we restrict the processing of your data under certain circumstances permitted by law.

To exercise any of the above rights, contact the api33 support team via email or live chat. We will process your request within the timeframe required by applicable law. Please note that some requests may be subject to identity verification before being processed.

8. Data Retention Period

Api33 retains users' personal data only for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by applicable law. The following are our general data retention period guidelines:

  • Active Account Data: Retained for the duration your account is active and for a defined period after account closure for compliance purposes.
  • Financial Transaction Records: Retained for a minimum of seven (7) years in accordance with legal and anti-money laundering regulatory requirements.
  • KYC Documents: Retained for the period specified by the licensed authority, typically a minimum of five (5) years.
  • Communication Logs: Customer support interaction records are retained for three (3) years for quality control and dispute resolution purposes.
  • Technical Data: Access logs and technical data are retained for the period required for security and incident investigation purposes.

When data is no longer needed, we will securely delete or anonymize it using methods that ensure it cannot be recovered or re-associated with you.

9. Third-Party Links

The api33 platform may contain links to third-party websites or services in certain contexts. Please note that this Privacy Policy applies only to the api33 platform and does not cover the privacy practices of any third party.

Api33 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit. Any data sharing that occurs between you and third parties after you leave the api33 platform is beyond our control and responsibility.

Game and payment service providers integrated into the api33 platform have their own privacy policies. However, all providers are selected based on their compliance with strict security and privacy standards.
10. Privacy Policy Changes

Api33 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. When we make material changes, we will:

  • Updating the "Last Updated" date at the top of this document.
  • Sending notifications to your registered email address at least seven (7) days before significant changes take effect.
  • Displaying clear notices on the platform's home page ahead of any change's effective date.

Your continued use of the api33 platform after the effective date of any changes to this Privacy Policy constitutes your agreement to the updated version. If you do not agree with the changes, you have the right to close your account before the effective date.

11. Contact Us

If you have any questions, concerns, or wish to exercise your privacy rights, api33's Data Protection Officer (DPO) team is ready to assist:

  • Live Chat: Available 24/7 — the fastest way to get immediate assistance.
  • Privacy Email: [email protected]
  • Frequently Asked Questions: Visit the FAQ us for answers to general questions about privacy and account security.

We aim to respond to all privacy-related inquiries within a reasonable timeframe. For requests involving data access, correction, or deletion, please provide sufficient identifying information so we can process your request accurately and securely.

By using the api33 platform, you confirm that you have read and understood this Privacy Policy. We value your trust and are committed to protecting your privacy to the highest standard at all times.
Safe & Trusted Platform

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Your privacy and security are protected at every step. Register an account today and enjoy a safe, fair, and exciting betting experience alongside over 500,000 active Malaysian users.

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