Api33 Platform Terms and Conditions of Use

Welcome to api33, Malaysia's trusted online wagering platform. These Terms and Conditions ("Agreement") govern your use of all services, websites, mobile applications, and content provided by api33.

By completing the registration process or using any api33 service, you expressly agree to comply with these Terms and Conditions. If you do not agree with any part of this agreement, you are not permitted to use our platform.

This agreement may be updated from time to time. api33 will notify users of any material changes via registered email or in-platform notifications. Continued use of the platform after notification of changes constitutes acceptance of the updated terms.

To register and use the api33 platform, you must meet all of the following eligibility requirements:

• Be at least 18 years on the registration date.
• Registering only one (1) personal account in your own name — multiple account registrations by the same individual are strictly prohibited.
• Providing accurate, truthful, and complete personal information during registration, including your full name, date of birth, phone number, and active email address.
• Not an individual who has self-excluded from wagering platforms or has been prohibited by any relevant authority.
• Do not act on behalf of third parties or companies in any capacity not authorised by the platform.

Identity verification (KYC) is required before your first withdrawal can be processed. Accepted documents include a Malaysian identity card (MyKad), passport, or valid driving licence. KYC verification is a standard security measure that protects you against fraud and unauthorised account access.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. api33 recommends that you:

• Use a strong and unique password that is not used on any other platform.
• Enabling two-factor authentication (2FA) through your account security settings.
• Do not share your login credentials with anyone, including family members.
• Log out of your account after each session on a public or shared device.
• Notify the api33 support team immediately if you suspect unauthorized access to your account.

Api33 will not be held liable for any losses arising from unauthorized access resulting from a user's negligence in safeguarding their login credentials. Any activity carried out through your account is considered authorized by you unless you have reported an account compromise in writing to our support team.

Api33 accepts deposits via a range of local Malaysia payment methods, including online bank transfers, FPX, digital wallets, and other payment methods listed in the Finance section of your account. All transactions are conducted in Malaysian Ringgit (MYR).

The key terms relating to deposits and withdrawals are as follows:

• Minimum and maximum deposit amounts are subject to the limits set for each payment method.
• Withdrawals can only be processed to a bank account or digital wallet registered under the same name as the api33 account holder.
• Withdrawal requests will be processed within the stipulated timeframe once all verification requirements have been fulfilled.
• All deposits must be made using a valid payment method belonging to the registered user — deposits from third-party accounts are strictly prohibited.
• Api33 reserves the right to request proof of ownership of the payment method before approving a withdrawal, for security and fraud prevention purposes.

Api33 offers a variety of bonuses and promotions from time to time to provide added value to our users. Each bonus offer is subject to specific terms and conditions stated on the relevant promotions page.

General terms applicable to all api33 bonuses and promotions:

• Each bonus has a wagering (rollover) requirement that must be met before a withdrawal is permitted. This requirement varies by bonus type.
• Welcome bonuses are available exclusively to new users who have never held an active account with api33.
• One user, one device, one IP address, and one payment method may each claim any bonus offer only once unless otherwise stated.
• Api33 reserves the right to void bonuses and all associated wins if there is evidence of promotion system abuse, including the creation of multiple accounts for the purpose of claiming bonuses.
• Unused bonuses that are not utilized within the offer's validity period will expire automatically.
• Api33 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All bets placed through the api33 platform are subject to the betting rules applicable to each type of game or sport. Users are responsible for understanding these rules before placing any bets.

• Confirmed bets are final and cannot be cancelled by the user except under specific circumstances as defined in the relevant game rules.
• Api33 reserves the right to void wagers in the event of technical errors, incorrect information, or unusual circumstances affecting event outcomes.
• In the event of a sports event cancellation or postponement, bets will be settled in accordance with the applicable sports rules in effect at the time the bet was placed.
• The odds displayed at the time a bet is placed are the odds that apply to that bet, even if the odds change afterwards.
• Api33 reserves the right to limit bet sizes or decline bets from specific users at the platform's discretion.

For Live Casino games and Slot Games, outcomes generated by a certified Random Number Generator (RNG) are final. api33 only offers games from licensed software providers that have undergone independent fairness testing.

Users are strictly prohibited from engaging in the following activities while using the api33 platform:

• Opening or operating more than one account, whether directly or through a third party.
• Using automated software, bots, or any technical tools to gain an unfair advantage in games or wagering.
• Colluding with other users to manipulate game outcomes or exploit system vulnerabilities.
• Using the platform for money laundering or any other illegal financial activities.
• Harassing, threatening, or behaving abusively toward other users or api33 support staff.
• Exploiting any errors, technical glitches, or system vulnerabilities identified — users are required to report any such issues to the support team immediately.

Api33 reserves the right to suspend or close a user's account at any time, with or without prior notice, if the platform determines that the user has violated any part of these Terms and Conditions, engaged in fraudulent activity, or taken any action that may compromise the integrity of the platform.

Users may also close their own account at any time by contacting the api33 customer support team. In the event of account closure by the user:

• Real money balances (excluding bonuses) that have not been withdrawn will be processed for withdrawal once all compliance requirements have been met.
• Any active bonuses and associated wins that have not met the wagering requirements will be forfeited.
• Personal data will be retained for the period specified in api33's Privacy Policy for legal compliance purposes.

To the extent permitted by law, api33 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Financial losses resulting from wagering activity — all bets carry the risk of loss.
• Service disruptions due to maintenance, technical issues, or circumstances beyond our control.
• Unauthorized access to your account resulting from your failure to safeguard your login credentials.
• Any damage to a device or data loss related to the use of the api33 app or website.

The api33 platform is provided "as is" and "as available." While we make every effort to ensure the platform operates smoothly and securely, we make no express or implied warranties regarding the availability, accuracy, or suitability of the platform for any particular purpose.

Api33 reserves the right to amend, modify, or update these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Material amendments will be communicated to users via:

• In-platform notifications upon login.
• Email sent to the user's registered address at least seven (7) days before changes take effect (for material changes).
• Announcements on the api33 website homepage.

The latest version of the Terms and Conditions will always be available on this page. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated terms. If you do not agree with the amendments, you may close your account before the effective date of those changes.

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable under the jurisdiction in which api33 holds its licence. Any disputes arising in connection with this Agreement shall be resolved through arbitration or a competent court in accordance with the procedures established by our licensing authority.

Users accessing the api33 platform from various locations are responsible for ensuring their usage complies with the local laws applicable in their respective regions. api33 makes no representation that this platform is suitable or permitted in all jurisdictions.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or api33 services, please contact our support team via:

• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform.
• Support Email: [email protected]
• FAQ: Visit the FAQ us for answers to general inquiries.

Our support team is fluent in Bahasa Melayu and ready to assist you promptly. We are committed to addressing every inquiry seriously and providing fair, transparent resolutions to all users.